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Federal Express Shipping Options: Federal Express Ground, 3 Day, 2nd Day Air and Next Day Air are available as shipping options within the 48 contiguous United States. You will be charged based on the weight of your order as calculated using the Federal Express shipping rate table. This shipping charge will appear in your shopping cart as you finalize your order BUT before your credit card is charged so you can review this amount. Upon shipment of your order, you will be emailed a shipment confirmation and a tracking number so you can track your order. Shipment insurance may be provided at customer request at an additional cost. Damaged Shipments: We make every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to us within 24 hours of receipt. We will contact the shipping company for visual inspection of the merchandise and box. We will then issue you credit for the amount of any confirmed damaged merchandise. Return Policy: Please call us during our normal business hours for return authorization prior to returning any merchandise. Merchandise must be returned in sellable condition in order to receive credit. Full credit will be issued for unused merchandise returned within 15 days of your receipt of shipment. A 15% restocking fee will be applied to authorized returns received after 15 days and a 25% restock fee will be applied to unauthorized returns. Product returns cannot be accepted after 30 days. |
